Should you not find the answer to your enquiry below, please write to us here.
   
 

    What are the benefits of the PARIS MUSEUM PASS?
The PARIS MUSEUM PASS offers free, direct and unlimited access to over 60 museums (permanent collections only) and monuments in Paris and the Paris region for a period of 2, 4 or 6 days.

    Does the PARIS MUSEUM PASS grant access to permanent or temporary collections in museums?
The PARIS MUSEUM PASS only gives access to permanent collections in museums.

    How to use the PARIS MUSEUM PASS?
Prior to your first visit, preferably starting in the morning to fully benefit from your day, remember to write your name, first name and the current date (without overwriting and crossing out) on the back of your pass in order to activate it consecutively for 2, 4, or 6 days. Presenting your pass at the entrance of monuments and museums grants you FREE access with no waiting time at the cash register.

    Is the PARIS MUSEUM PASS pre-dated?
No, the holder is free to choose when to activate their pass by writing the starting date of use on the back.

    Is it possible to start using the PARIS MUSEUM PASS at any date?
Yes, you are free to use your pass anytime. However, as soon as the starting date is written on the back your pass is activated and the validity of 2, 4, or 6 days will start running thereafter. Make sure not to write any dates on the back of your pass before securing your visiting schedule. Your visiting schedule must take museum and monuments opening days into account.

    Is the validity of the PARIS MUSEUM PASS calculated by the date or by the hour?
The validity of the PARIS MUSEUM PASS starts running as of the date you will have written on the back of your pass. That is why it is strongly advised to start your visits early in the day in order to fully benefit from your first day of touring. 

    Is it possible to spread out the PARIS MUSEUM PASS visiting days over a month’s time, for example ?
No, as soon as you write the starting date on the back of your PARIS MUSEUM PASS, it is activated and starts running for the purchased amount of consecutive days: 2, 4, or 6.

    Do the days of validity of the PARIS MUSEUM PASS have to be consecutive?
Yes.

    Are the weekly days of closure of museums and public holidays deducted from the duration of validity of the PARIS MUSEUM PASS?
No. The duration of validity of the PARIS MUSEUM PASS cannot under any circumstances be suspended or prolonged. Our advice is to plan your visits taking into account days of closure and public holidays in order to get the most out of every day you spend here.

    Does the holder of the PARIS MUSEUM PASS, have to pay any other fees at the entrance of the museums and monuments?
No, the PARIS MUSEUM PASS gives FREE access to monuments and permanent collections of museums. This does not include services that are customarily charged as a supplement such as: lectures, audio guide, guided tours, etc. 

    Is it possible to visit the same museum or monument several times with the PARIS MUSEUM PASS?
Yes, the PARIS MUSEUM PASS allows you to visit as many museums and monuments as you wish and as many times as you care to.

    Does the PARIS MUSEUM PASS include access to public transport?
No, the PARIS MUSEUM PASS only provides access to museums and monuments. You can find a complete list of these on Museums & monuments page.

    Could the PARIS MUSEUM PASS be purchased in advance?
Yes, you could purchase a PARIS MUSEUM PASS for example in January and use it only in July of the same year. The period of validity starts running as soon as you fill in the starting date of use on the back of the pass.

    Is it necessary to order or reserve the PARIS MUSEUM PASS in advance?
No. You can easily purchase the PARIS MUSEUM PASS upon your arrival, at one of the many sales points in the Paris area (participating museums and monuments, CDG Airport, the Carrousel du Louvre Tourism Information stand and all the Paris Offices of Tourism, etc.) You may also purchase your pass at the sales offices listed on this website who may offer advance purchase options. For more information, please visit our Points of Sale page.

    Is there a special tariff for children, large families, students, groups, unemployed and senior citizens?
No, the price of the PARIS MUSEUM PASS has been calculated as a flat rate applicable to all.

    Do children need a PARIS MUSEUM PASS?
No, children under 18 are allowed FREE access in most of the museums and monuments included in the PARIS MUSEUM PASS itinerary.

    Do children in my party under 18 years of age have to queue up to get in?
No. The few establishments that issue tickets for free entry are not among the most often visited attractions.

    Why is the PARIS MUSEUM PASS sometimes sold at higher prices on other websites?
Certain resellers include quite considerable management costs in their sales prices. Be careful, as these costs are often added to the delivery charges. It is worth taking the time to compare prices! The official public price of the PARIS MUSEUM PASS can be found on the Price page.

To buy the PARIS MUSEUM PASS remotely at the public price, you can use our online sales service on the Points of sale page. Our partner respects the public price and offers reduced delivery charges.

    Where can I buy the PARIS MUSEUM PASS for the public price, without any additional charges?
From as soon as you arrive, at all the points of sale in Paris: museums and monuments, the airport (Roissy), stations (tourist offices), tourist centres, etc. You can find a complete list of the points of sale on the Points of sale page.

    Can the PARIS MUSEUM PASS be printed remotely on a personal printer?
No.

    Can a lost or stolen PARIS MUSEUM PASS be replaced?
Unfortunately, this is not possible.

    Is there a one-year PARIS MUSEUM PASS for sale?
No, there is no yearly “Inter-Museum” pass for sale. There are however subscription options available at several museums namely at the Pompidou Centre (Laissez-passer), the Louvre (Carte Louvre Jeunes, Amis du Louvre), the Orsay museum (Carte Blanche), etc. For more information about these options please consult the website of each museum. (In our museum and monument presentation list, we have featured links to several of the relevant websites.)

    What difference is there between the Carte Musées-Monuments and the PARIS MUSEUM PASS?
The Carte Musées-Monuments came into circulation in 1988 until 2006. This pass granted the same access except that it was valid for 1, 3 and 5 days. However, this pass has been replaced by the PARIS MUSEUM PASS which is valid for 2, 4 or 6 days, and which was launched on March 1st 2006.

    Is it still possible to purchase a Carte Musées-Monuments valid for 1, 3 or 5 days?
No, this pass has been withdrawn from circulation since March 2006.

    Is the 1, 3 or 5-day Carte Musées-Monuments, still accepted?
Yes, the Carte Musées-Monuments, as well as the PARIS MUSEUM PASS do not hold a time limit for their use. However, in order to take full advantage of your pass, please make sure to check the new museum and monument brochures.

    What is the difference between the PARIS MUSEUM PASS and the « Paris Pass »?
The « Paris Pass » is a package distributed by a different company. The product called « Paris Pass » includes the PARIS MUSEUM PASS and various tourist activities for the general public. This is why the price of the « Paris Pass » is a lot higher than the price of the PARIS MUSEUM PASS. Our advice is that if you are thinking of buying this product, check whether the additional activities will be of interest to you.